Yvonta General Terms and Conditions

Last updated: April 1, 2026

1. Definitions

Services: AI cloning (voice/video), real-time 3D avatar implementation, custom software development, and trade.
Input Data: Audio, video, or images provided by the Customer for AI processing.

2.1. Best Effort: AI services are provided as a "best effort" delivery. Technical artifacts or slight deviations in likeness are inherent to the technology and do not constitute a defect.
2.2. Acceptance Period: Custom software and 3D models are deemed accepted if the Customer does not report specific bugs in writing within 7 days of delivery.
2.3. Third-Party Dependencies: Yvonta often relies on third-party API providers (e.g., AI engines, cloud hosting). Yvonta is not liable for service interruptions caused by these third parties.

3.1. Ownership: Yvonta retains all rights to its proprietary code, training methodologies, and base 3D assets. The Customer receives a license for the final output.
3.2. Likeness Rights: The Customer guarantees they own the rights to the voice/face being cloned. Yvonta is not required to verify these rights but may request proof.
3.3. Termination for Abuse: Yvonta reserves the right to terminate any agreement immediately, without refund, if the Customer uses the services for:
- Generating deepfakes without consent.
- Illegal, hateful, or pornographic content.
- Impersonation for fraudulent purposes.

4.1. Financial Limit: Yvonta’s total liability is strictly limited to the amount paid by the Customer for the specific project in question.
4.2. No Indirect Damages: Under no circumstances is Yvonta liable for loss of profit, loss of data, or "consequential loss" (e.g., if the Customer's client cancels a contract due to a bug in Yvonta's software).
4.3. Indemnification: The Customer shall indemnify Yvonta against all legal costs and damages arising from third-party claims regarding the Input Data or the Customer's use of the AI output.

5.1. Payment Terms: Net 14 days from the invoice date, unless stated otherwise.
5.2. Suspension: If payment is overdue, Yvonta may remotely disable access to the software or AI services until the balance is cleared.

6.1. Biometric Data: The Customer acknowledges that AI cloning involves processing biometric data. The Customer is the "Data Controller" and Yvonta is the "Data Processor."
6.2. Deletion: Yvonta will delete raw Input Data after the training process is complete, unless otherwise agreed for maintenance purposes.

7.1. Governing Law: These terms are governed by Dutch Law.
7.2. Court: Any disputes shall be settled exclusively by the competent court in Zwolle, The Netherlands.

Contact: Krijtmolen 53, 8044TK Zwolle | +31 853 037182 | hello@yvonta.com